Introduction

TB Clift Limited (TB Clift), the owners of the OptiCize™ website respects the privacy and safeguarding of personal information of our customers and is committed to the trust that our customers have in our brand.  

​

This online privacy statement explains why we collect personal information from you, how we use it and the steps we take to ensure your privacy is protected when visiting www.opticize.ca.

​

​

Why we collect personal information

TB Clift collects personal information from you only with your knowledge and consent to help meet our commitment to provide excellent service and to continuously improve your experience with our website.  The personal information we collect may include your name, email address, mailing address, phone numbers and language preference, but may include other information when needed to fulfill your request.

​

We collect this information to allow you to purchase or register for certain products, services and applications and complete those transactions; to subscribe to email newsletters; and to provide you with services or information that may be of interest to you.

​

The type of personal information we can or will collect falls into five (5) categories:

 

1. User IDs and passwords: Provides you with access to your profile and protected content
    

2. Account information: This tells us who you are, how to contact you and any shipping or billing information as may become necessary.  Your account information also contains information you have provided to us, such as your language of choice, email formats and preferences.
    

3. Customer feedback and support: This provides us a mechanism for requesting information from TB Clift.  It also provides us with insight on how we may improve our products and services to meet your ongoing needs.
    

4. Email Correspondence: This is used to respond to your inquiries of all types.  With your permission, this may also be used to communicate information about TB Clift and our products and services.
    

5. Transactions: This shows us which products and services you have requested.  We will not use, disclose or retain payment information except as required by law.

​​

​

​

Collection of non-personally identifiable information

The OptiCize™ website, by TB Clift, automatically collects non-personally identifiable information from you when you visit our site.  This includes click stream data, your Internet Protocol (IP) address and information collected through the placement of cookies, as explained below.  TB Clift aggregates this information about your visit with those of other visitors.  You are not personally identified in any way.
 

• Click Stream Data, this data includes general log information (click stream) such as full Uniform Resource Locator (URL) of the pages you accessed on Opticize.ca.  We also collect referral and aggregated ‘click-through’ statistics such as page views, unique visitors and time spent on the website.  This information is helpful to provide you with a continually improved and enhanced experience, including ease of use and speed of navigation to assist you finding products, services and the information you need.
   

• Internet Protocol (IP) Address, is the address used to connect your computer to access the internet. This information may be used to investigate unauthorized attempts to access, alter or delete data, the spreading of viruses and other illegal intrusions to the site.  

 

​

When do we disclose personal information?

Your personal information will only be used or disclosed for the specific purposes for which it is collected or as authorized by law.  For example, TB Clift must maintain website security, which includes the investigation of unauthorized attempts to access, alter or delete data, the spreading of viruses and other illegal intrusions.  This could result in disclosures to law enforcement agencies.
 

Otherwise, we will only disclose your personal information to a third party where you have previously consented to the third party’s collection of such information.
 

We may also use your personal information to send you information about TB Clift products, including OptiCize™, or other related products or services or introduce you to our business partners that carry products that may be of interest to you. 

​

​

What are your choices?

At any point you can instruct us to remove your name from our email marketing lists. If you do not have a username and password at TB Clift or opticize.ca, you may opt out by contacting our Customer Support team at info@tbclift.com.  If you have a username and password at opticize.ca, edit your account information and preferences online.

 

​

How you can access your personal information

If you have a username and password at opticize.ca, please edit your account information and preferences online.  You can access your personal information by contacting the Customer Support team at info@tbclift.com.  To assist us in processing your request, please include the following details;

​

1. Contact Information (your name, address, email and telephone number).
    

2. Name of the product or service where you want the update applied.
    

3. Details of the request (change email address, unsubscribe from a newsletter, review of your personal information, etc.).

​

​

How do we protect your personal information?

TB Clift uses well-established technology to protect the security of your online personal information and your personal content.

While we are committed to maintaining the security of your information, you play an important role in helping us meet this obligation.  Never reveal your username, password or authentication question to anyone. 

​

​

Encryption

Encryption is a way of scrambling electronic information for transmission.  128-bit encryption is the strongest, most secure form of encryption that is generally available in Internet browsers on the market in North America today.  That’s why we require all our customers to use a browser that supports this level of encryption.

​

Some areas of the opticize.ca website require 128-bit encryption.  Your browser may use symbols such as a key or a padlock icon to show you when you are in a secure area.  For more information about the encryption capabilities of your browser, use the browser’s HELP menu.

​

In general, if your browser’s encryption level is not high enough, you will not be able to use many of the opticize.ca website services.

​

​

Firewalls

A firewall is a combination of hardware and software designed to separate the Internet from our internal computer systems and databases.  All Internet data flows through a series of safety checkpoints on its way to and from our internal systems so that only authorized messages and transactions enter our computing environment.  These firewalls also help to prevent unauthorized access to our computer systems from outside.

​

​

Viruses

A software virus is a computer file which, when installed (either from an external drive or by downloading it via the Internet), can cause damage to a computer.  Some viruses are relatively harmless and display annoying messages, while others can seriously damage your computer and the information on it. If you choose to download files from the Internet, you should be aware of the risk of viruses.

​

New viruses continue to be detected on the Internet.  If you choose to download any files available through links from this website, please take responsible and reasonable precautions to scan for computer viruses.

 

 

Wix Sites Information

 

About SSL and HTTPS

All Wix sites have been enabled for HTTPS. 

 

Important:

Wix does not support SSL for domains or subdomains connected to external (non-Wix) websites. 

 

What is HTTPS?

Hyper Text Transfer Protocol Secure (HTTPS) is the secure protocol through which your browser communicates with sites.

​

When using HTTP sites, any data that is transferred can potentially be accessed or manipulated by attackers. However, when using HTTPS sites, data is encrypted and authenticated and therefore secured.

​

Benefits of Using HTTPS

Your information is encrypted, and therefore more secure.

​

Many users are more comfortable making purchases and sharing their personal information online when visiting secured sites.

​

Google Chrome now displays warnings anytime a user visits a site that is not using HTTPS. Therefore, if this site is not secured, site visitors will get a warning message anytime you access the site. 

​

What is an SSL Certificate?

A Secure Sockets Layer, or SSL certificate, allows your site visitors to view your site over an HTTPS connection. It secures the connection between your browser and the site you’re visiting. 

​

Wix provides this site with an SSL certificate. You can see if this site has an SSL certificate if the URL begins with https:// instead of http://. 

​

This site URL shows an "i" icon in Google Chrome if you do not have an SSL certificate enabled:

​

This site URL shows a lock icon in Google Chrome to indicate it has an SSL certificate.

 

Wix also automatically generates a certificate for each custom domain and subdomain connected to your site.

 

Using HTTPS on Older Browsers

Some older browsers don’t support the high security standards required by SSL certificates. 

​

Unsupported browsers include: 

• Google Chrome versions older than 6

• Internet Explorer versions older than 7

• Firefox versions older than 2.0

• Safari versions older than 2.1

• All versions of Internet Explorer on Windows XP

 

Unsupported mobile browsers include:

• Safari browsers running on an iOS version older than 4.0

• Android browsers running on a version older than 3.0 (Honeycomb)

• Windows Phone browsers running on a version older than 7

 

Visitors accessing our site on these browsers may have trouble loading the HTTPS version of our site. To avoid these issues, we recommend using a supported browser to view the site.

 

How we use cookies and web analysis tools

Opticize.ca contains links to other websites.  While TB Clift takes measures to ensure that the links on our website are to reputable and well-established companies, we are not responsible for the privacy practices of those websites.  We encourage you to learn about the privacy practices of those websites.

​

​

Click Stream Data

Click stream data includes general log information (click stream) such as full Uniform Resource Locator (URL) of the pages you accessed on the opticize.ca website and the Internet Protocol (IP) address used to connect your computer to the Internet. We collect click stream data in addition to referral and aggregated ‘click-through’ statistics such a page views, unique visitors and time spent on the website.  

​

​

Cookies

A cookie is a piece of data that a web server creates when you visit a website.  This data is typically encoded information about how and when you use the site.  It is placed on your device in the form of a small text file.   Cookies cannot carry viruses or other damaging data.  We use cookies to enable you to navigate our website. Cookies are also instrumental for us to understand how customers use our website and services in order to constantly improve their performance and provide you with positive website experience. You can control cookies through your browser settings and other tools.

​

​

Advertising and third-party cookies or similar technologies

TB Clift uses cookies and similar technologies such as web beacons and pixel tags, both of which are small transparent images embedded in a web page, to deliver tailored advertising to you both on and off the opticize.ca website.  We may partner with advertising agencies to place cookies and/or beacons or pixel tags to help deliver ads on third party websites that may be frequented by customers interested in TB Clift products and services. These types of third-party cookies, beacons or pixels tags help us understand what TB Clift ads you see and interact with, both on our website and on third party websites.  This also helps us measure the effectiveness of our advertising.  As part of the process, TB Clift may share with those third-party website’s common information about your browsing session.

​

By visiting the opticize.ca website, you consent to the placement of cookies and beacons in your browser in accordance with this Privacy Statement.

​

 

Children’s Personal Information

TB Clift does not knowingly collect personal information from children under the age of majority without the consent of a parent or guardian.

​

​

Links to Other Sites

While TB Clift takes measures to ensure that the links on our website are to reputable and well-established companies, we are not responsible for the privacy practices of those websites.  We encourage you to read and become familiar with the privacy policies of those websites before you volunteer any personal information.

​

​

How to Reach Us

Should any additional questions or concerns arise as a result of this Privacy Statement or our privacy practices please write to info@tbclift.com or TB Clift Limited, Privacy Department, 34 O’Leary Avenue, St. John’s, NL A1B 2C7.

​

​